Cancellation Policy

At ECORECA, we strive to provide the best service and quality products. However, we understand that plans can change. Please review our cancellation policy below:

Order Cancellation

  • Orders can be cancelled within 24 hours of placement without any charges.
  • If the order has already been processed or shipped, cancellation may not be possible.

Pre-Order Cancellation

  • Pre-orders can be cancelled within 48 hours of placement.
  • If the pre-order has been processed, a restocking fee may apply.

Refunds for Cancelled Orders

  • If eligible for cancellation, a full refund will be issued to your original payment method.
  • Refunds may take 5–7 business days to process.

How to Request a Cancellation

To cancel your order, please contact our support team at sales@ecoreca.com with your order details.

We appreciate your understanding and are here to assist you!